We communicate with you to understand your situation as best as possible.
With our understanding of your case:
- We help you decide what the best options to take are.
- We help you understand what Amazon is requesting and to see if you meet the requirements.
- We advise you on how to gather and prepare information.
- During our process, we will be answering your questions as well as asking you questions as needed.
If Amazon is requesting documentation such as Invoices, or Utility bills, we will advise you how to prepare and to submit it to Amazon.
We will help, advise, and guide you through the appeal process as we wait for Seller Performance’s response.
After understanding your case, preparing information, and answering your questions, we will compose the Plan Of Action / Appeal Letter for you.
- We will compose a plan of action tailored to your specific case.
- We instruct you how and who to send the appeal letter to.
- Each time you receive a response from Amazon, you will send it to us; we will review and discuss it.
- We will provide you with follow-up appeals as needed.
Please feel free to contact us to learn more about us. We appreciate and welcome all questions
We started off where you are. Our account was suspended on Amazon, and despite numerous appeals, we weren’t yet experienced enough to successfully go through the appeal process.
So, we tried hiring a company to help us with our appeal letters, and our appeal process. Those companies, who are now our competitors, took all our information, and simply gave us a template, despite the fact that they told us they wouldn’t. Did we pay a generous amount of money to get a template? -Unfortunately yes, and this does continue to occur these days.
We tried multiple companies, all of them claiming money back but forced us to fight for our money back. In the end, we lost a ton of money and our account on Amazon was still at square one – it was still suspended.
And that’s where our company started; we decided to genuinely make it our business to offer legitimate appeals that differ depending on the case – not a template. We look to give people the success they should be given when hiring a company to work on their team. We intend to be honest, and straightforward with you, answering any questions you may have, and keeping our ears open to all concerns you might feel. We intend to work with you and give you the best service anyone could provide.
We hired experts who’ve been doing this for years to join our team. We’ve even communicated directly with Amazon to learn what the best course of action to take was after being suspended. We’ve dedicated ourselves to this business, and after years of work, we can finally call ourselves the experts. We realize that there is always something new to learn, especially with Amazon’s policies constantly evolving we have strengthened our research department, and continue to learn so we can stay up to date.
We know what Amazon wants to hear, we understand what Amazon is asking for, we know how things should be submitted to Amazon. Believe us; we know what you’re going through, and we know exactly how to help you.
WHAT WE DO:
This is how we ended up starting our own company. We don’t scam our customers, with made up promises like money back guarantee. We decided to genuinely make it our business to offer legitimate appeals. All of our appeals look different and are stating exactly what the issues are pertaining to your specific case. To us, every case is different, important and requires attention. Our team makes an effort, to go over the reasons for the suspensions with you, making sure that you, the business owner are aware where things might have gone wrong. We are here to assist and guide you through this process. We look to give our customers complete transparency, help fix the problems, give you guidance and assistance, as one is expecting when hiring a company to work on their case.
Here we are in our 3rd year of business of handling your cases. We have the success rate of 97% of our customers accounts reinstated. We would like to thank every one of our customers, for putting their trust in us, and allowing us to help you. We have hired experts who understand Amazon’s policies, are up to date with their changes so that you as well will be in the know. We’ve dedicated ourselves to this and are proud to call ourselves Amazon appeal experts.
We know what Amazon wants from you and how to help you. We know how difficult and frustrating it can be. We’ve been through it ourselves. Let us begin today by helping you!