DescriptionI accept the Terms & Conditions
Policy Violation Amazon Appeal Letter
This option is for an account that received a policy violation for listings that can cause an account to get suspended. After a certain amount of policy violations, Amazons algorithm will automatically suspend an account without notice.
This service will help to note your account and remove a performance violation so that the longevity of your account will be everlasting.
Reason for suspension: Product safety complaints * Listings do not match detail page * Used item sold as new * Not as advertised * Expired item * Selling prohibited Items * Opening a new account after being suspended * Related accounts
We aim to respond and deliver your appeals and letters as soon as we can. We offer two types of services, standard and expedited.
For both services, one agent is assigned to a case with help from research assistants.
We will let you know which documents and what information is needed in order for us to compose your appeals, escalations, or any other type of letter.
Once we have received and reviewed all the required materials and information we will send out the letters to you.
Standard: Appeals will be delivered to you in 24-36 Business hours.*
Expedited: Priority. Appeals will be delivered to you in 12- 24 Business hours.*
(We recommend this service for those who’ve received a specific deadline and prefer priority attention for us to respond to your emails/compose appeal letters for you faster.)
*Our official business hours of work are:
Monday – Thursday – 10 am to 10 pm
Friday – 10 am to 3 pm.
Weekend and Holidays Closed.
Now, we technically do our best to work around the clock.
We try our best to be available before, and after 10 am/10 pm,
we also try our best to work during the weekends and holidays,
although we mainly provide attention to the expedited customers during “off” hours.
These time frames are given so that we may have the most amount of time to compose appeals and answer emails.
We are usually excellent at delivery before the timeframe but do get busier sporadically.
We provide “priority” service to those who select to go with “Expedited”; the quality of work and service is the same for all of our customers.
*The delivery timeframe is business throughout business hours.