FAQ’s

What Do Your Services Cost?

Our Amazon suspension services are developed with a customized strategy for each individual client. Since every suspension case is unique, our rates vary depending upon your individual situation and the complexity of your case. All of our fees are on our home page.

How Long Does It Take To Write an Appeal?

We offer a variety of options. We know how frustrating it is to wait for an appeal and we will never make you wait longer for the option you have chosen. Our time frames range from 6 hours to 24 hours.

Can You Guarantee Reinstatement?

When it comes to suspensions, Amazon has the final say. That being said, we intend to work with you and provide as many letters as you need to get your account reinstated. We don’t give up, and we’ll keep trying no matter what. When you hire us, you can expect to be reinstated. Since we only get paid once, and we provide an unlimited amount of letters until your account is up and running again. Therefore, it’s in both our best interests to see your reinstatement.

Can I Write My Appeal Myself?

By all means. Who doesn’t want to save money? However, just keep in mind that when it comes to writing an Amazon appeal letter you only have one chance and writing an appeal all on your own without knowing and understanding Amazon’s appeal language can be a very difficult task. We have been there and we’re looking to help.

What Happens If Amazon Requests “More Information”?

All of our prices are ALL INCLUSIVE, we will never ask you for  more money. There have been times when Amazon has asked our clients for up to 3 revisions in our letters needing more information and no matter how long it takes we will always help out and be there for you as if it is our own account.

What Is Your Success Rate?

99%! We take so much pride in our work that we literally have an up to date monitor installed in our office which all of our staff see as there writing letters, for motivation. In December of 2016 alone we have helped over 150 clients get back on Amazon.

What is your money back guarantee?

Let’s take a moment to think about what a money-back guarantee policy offers: it’s a way for a customer to have a surefire way to not lose anything in the event that the company this customer hires fails to do their job.

We won’t fail. We intend to work with you until the moment you’re reinstated.

If we ever say, “We cannot do this,” or “We cannot provide you with a proper appeal to help your case,” or “Your case is impossible,” Then we will offer you a full refund. If we ever give up, we don’t deserve the money, anyway.

But we don’t plan to fail. When you hire us, you can expect a 100% chance of reinstatement.

Our policy here at Amazon Appeal Letters is that once you pay us, we must get the job done. There’s no need for a money back guarantee because we won’t stop working with you until we get you reinstated. That way, it’s in both our interests to get you reinstated immediately: for your satisfaction, and ours.

We don’t simply take your money and send you a limited amount of letters; that would leave you vulnerable to manipulation, and we started our company from a very similar situation that you were in and we had to deal with manipulation from other companies that claim to do what we do.

To avoid leaving our customers in the same situation, we made it so our policies benefit our customers the most it can. When you pay us, you become part of our team until you get exactly what you paid us for.

 How Long Does It Take To get Reinstated?
It varies depending on each case. While it’s certainly possible for a case to take a day or less, most cases take about a two weeks period, and a lengthy appeal process can take up to a month. Amazon has over 1000 suspensions a day and the duration differs from case to case.