About Us & What we do

We know how difficult it can be to sell on Amazon at times. Amazon has a lot of policies — many easy to miss — and once suspended, it’s not always easy to understand what Amazon is looking for to reinstate your account or listing. 

Our company aims to help these sellers. We provide services to individuals or businesses that have their Amazon seller accounts suspended or need to address policy or listing violations to prevent suspension. We also assist sellers who want to reactivate their listings or blocked ASINs, and still have their seller accounts in healthy status.

We provide written appeals and consultations to our clients, alongside research and guidance through the appeal process. Every client is assigned a personal agent who will review the information provided by the client, and use it to draft an appeal letter for their case. 

We offer consultation:

We review and analyze the correspondence between the suspended seller and Amazon, and use our research and experience to properly determine the best course of action for each individual client.

  • We help you decide what the best options are for your case.

  • We help you understand what Amazon is requesting and can check if you meet their requirements.

  • We advise you on how to prepare documents/information for Amazon

  • We help our clients locate the root cause for their suspension, inform them and educate them on Amazon’s many policies. We show them better alternatives for their current selling practices and help them prevent these mistakes from arising again.

  • During this process, we are available and ready to answer any questions you may have about the appeal process or any requirements, policies, etc. as well as address any concerns you may have.

  • We offer to go through your account with you to obtain more information, to better understand your situation, and answer your questions when we begin working with you via a Zoom meeting.

How to compose an appeal Plan of action letter for Amazon seller account successfully

We compose appeal letters:

In order to draft letters, the assigned agent will gather all the information regarding the client’s case with Amazon.

  • Once the agent has reviewed all of the case information, they will draft an appeal letter that addresses and resolves the issues associated with the client’s seller account. The client then sends this letter off to Amazon.

  • Once the client receives a response from Amazon, they will send the response to their assigned agent, who will review the information.

  • Sometimes, clients will need more than one letter — we provide follow-ups as needed free of charge.

If you’re interested in working with us and want to find out whether we can help you, we recommend speaking to one of our agents. Our agents can provide you with a free consultation, and let you know what your chances are of reactivating your listing or seller account. Click here to speak with one of our agents now.